Your privacy
is important to Soft-AID. This statement discloses the information
practices for Soft-AID Web sites, including what type of information
is gathered and tracked, how the information is used, and with
whom the information is shared.
Personal information
In general, you can visit Soft-AID on the
Internet without telling us who you are and without giving
any personal information about yourself. There are times,
however, when we or our partners may need information from
you.
You may choose to give us personal information
in a variety of situations. For example, you may want to give
us information, such as your name and address or e-mail id,
to correspond with you, to process an order, or to provide
you with a subscription. You may give us your credit card
details to buy something from us or a description of your
education and work experience in connection with a job opening
at Soft-AID that you wish to be considered for. We intend
to let you know how we will use such information before we
collect it from you; if you tell us that you do not want us
to use this information to make further contact with you beyond
fulfilling your requests, we will respect your wishes. If
you give us personal information about somebody else, such
as a spouse or work colleague, we will assume that you have
their permission to do so.
Using and Sharing Personal Information
The following paragraphs describe in more
detail how Soft-AID may use your personal information and
with whom we may share it. Depending on the type of Soft-AID
Web site you are visiting, one or more of the paragraphs may
apply. For example, if you order a product from an Soft-AID
Web site, your information will be handled as described in
such paragraphs as Fulfilling Your Transaction Request and
Marketing Use.
Fulfilling your transaction request
If you request something from an Soft-AID
Web site, for example, a product or service, a callback, or
specific marketing materials, we will use the information
you provide to fulfill your request. To help us do this, we
may share information, with others, for instance, other parts
of Soft-AID, Soft-AID's Business Partners, financial institutions,
shipping companies, postal or government authorities (for
example, Customs authorities) involved in fulfillment. In
connection with a transaction we may also contact you as part
of our customer satisfaction surveys or for market research
purposes.
Marketing Use
The information you provide to Soft-AID on
certain Soft-AID Web sites may also be used by Soft-AID and
selected third parties for marketing purposes. Before we use
it, however, we will offer you the opportunity to choose whether
or not to have your information used in this way.
Soft-AID Human Resources Web Sites (including
Recruitment)
In connection with a job application or inquiry,
whether advertised on an Soft-AID Web site or otherwise, you
may provide us with information about yourself, such as a
resume or curriculum vitae. We may use this information throughout
Soft-AID and its related entities for the purpose of employment
consideration or your inquiry. Except where you tell us not
to, we will keep the information for future consideration.
Information for Business Partners
If you represent an Soft-AID Business Partner,
you may visit an Soft-AID Web site intended specifically for
Soft-AID Business Partners. We may use information provided
on that site to administer and develop our business relationship
with you, the Business Partner you represent, and Soft-AID
Business Partners generally. For instance, this may involve
using your information to send you details of Soft-AID Business
Partner programs. It may also include sharing certain information
with other Business Partners (subject to any confidentiality
obligations that may exist), or Soft-AID customers or prospects.
In connection with a particular transaction or program, we
may also contact you as part of customer satisfaction surveys
or for market research purposes.
Soft-AID Supplier Administration
If you represent an Soft-AID supplier, you
may visit an Soft-AID Web site intended specifically for use
by Soft-AID suppliers. We may use the information provided
on that site in connection with entering into or performing
a transaction with you. For example, this may include sharing
information with other parts of Soft-AID, Soft-AID's Business
Partners, customers, shipping companies, financial institutions,
postal or government authorities involved in fulfillment.
It may also be used to administer and develop our relationship
with you, the supplier you represent and/or other Soft-AID
suppliers generally.
Soft-AID Discussion Forums and Chat Rooms
If you participate in an Soft-AID discussion
forum or chat room, you should be aware that the information
you provide there will be made broadly available to others,
potentially inside or outside Soft-AID, who have access to
that discussion forum or chat room. Also, please recognize
that individual forums and chat rooms may have additional
rules and conditions. Each participant's opinion on a forum
or chat room is his or her own and should not be considered
as reflecting the opinion of Soft-AID.
Other Soft-AID Web Site Notices
In some cases, specific Soft-AID Web sites
may contain other notices about their use and the information
practices applicable to those sites.
Service Quality Monitoring
Certain Web transactions may also involve
you calling us or our calling you. Please be aware that it
is Soft-AID's general practice to monitor and in some cases
record such calls for staff training or quality assurance
purposes.
Online Advertising
Certain companies help us deliver interactive
on-line advertising such as banner ads. These companies may
collect and use information about customers to help us better
understand the offers, promotions, and types of advertising
that are most appealing to our customers. After it is collected
the information is aggregated so it is not identifiable to
a specific individual.
Personalized URL Link
On occasion, we may personalize and customize
Web sites for certain visitors. If you visit one of these
sites, you may find it customized with references to products
and/or services that we believe may be of interest to you,
based on your previous interactions with Soft-AID and information
you have provided to us. While you are visiting these Web
sites, we may collect information about your visit to better
tailor the site to your interests. An invitation to visit
one of these Web sites is usually presented as a personalized
URL in an e-mail, a notice on a Web site registration page,
or as a response to you logging on to a certain Web site.
Notification of Changes
This privacy statement was last updated on
August 5, 2002. A notice will be posted on our Web site home
page for 30 days whenever this privacy statement is changed
in a material way.
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